We always say that customer experience is important to us.
At all times, we encourage members of our teams to ensure that the manner in which customer concerns are attended to must be aligned with our TRIPLE corporate values. In fact, we have a response policy of 24 hours when handling inquiries. This means that within this period, our teams should have been able to respond to (or at least acknowledge) your inquiry whether in person, via phone, or email.
Tell us about your Wallem experience today.
If you visited us recently, inquired via email, or placed a call to any of the many departments that make up Wallem Maritime Services, Inc. (WMSI), please tell us about your experience. We would be glad to receive whatever feedback you will send to us.
Suggestions for improvement would be even twice more appreciated.